Tips for Casino Players

How not to be known as a bonus hunter?

For those who do not remember, a bonus hunter is a person who plays in the casino in order to get a bonus and the subsequent risk-free game for getting “free money“.

Rank Casino Bonus Review Visit
1 100% match bonus up to С$ 500 Review Play Now
2 Welcome Bonus С$ 500 + 50 free spins Review Play Now
3 10 Free Spins + 100% up to С$ 333 Review Play Now

The casinos do not like bonus hunters, which is quite natural, as no one wants to lose money. If the player is recognized as a bonus hunter, this can lead him or her to serious trouble in the future. The question arises, how can you get bonus money, and you do not get to be a bonus hunter?

Here are some recommendations:
  • try to make as many bets as possible (at least twice as many minimum requirements), especially if the game is on;

  • do not play a flat bet in one size, vary a number of bets and do not use autoplay;

  • do not play blackjack or video poker only, change the game;

  • allow yourself sometimes to lose a little, you will return everything in another casino or on the next monthly bonus.

What to do if you have problems with a casino?

You have a problem with online casinos. You think that the casino cheats, you did not get money, money disappeared from the account, etc. What should be done in this case, how to restore justice?

The following sequence of actions is recommended:
  • contact the support service (casino) via e-mail or by phone with a detailed description of the problem;

  • if the problem is not resolved in a short time or you did not receive an answer, then try to contact the casino manager (many casinos indicate the e-mail of the manager or boss) with the same question, indicating that the support service did not help you;

  • if there is no answer in a day or two or the answer does not satisfy you, you can try to contact again;

  • if it does not help, contact the dispute resolution service between the players and the online casino (the most famous and popular is CasinoMeister);

  • if the casino is a member of a gaming association (such as eCOGRA), you can also file a complaint on this organization. It is possible to address to the licensed organization and the supplier of a software – but these already are extreme measures, they more likely will harm a casino then will help you;

  • if the above measures did not help, you better forget and continue to play in other casinos;

  • if you play in a normal casino, then the solution of the problem should not go beyond point 3 but if you took a chance and put money into an incomprehensible casino, even using all the methods may not give a positive result.  

Hence the moral: try not to experiment and carefully choose a casino for the game!

If you have your advice and recommendations, you can write to us and we will publish them.

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